Wildpack was founded with the goal of helping support growing brands and allowing them to be successful. To do this we have set many procedures to allow for increased flexibility. Unfortunately, there is a limit to our flexibility as we must balance the needs of 1000+ customers and the challenges of operating manufacturing facilities. As such, Wildpack can never guarantee any specific production date. Wildpack will work to support requests regarding scheduling but may be unable to at times. Runs are frequently moved by days, can be moved by weeks and in extenuating circumstances can be moved by a month or more. Wildpack has decided that rather than to focus on the very specific individual needs of each customer we prioritize on the overall efficiency of the facility which allows us to serve more customers successfully.
We encourage you to communicate any hard deadlines to our team as soon as possible in the process. Our lead times can vary but the averages are below. Wildpack does not offer refunds or discounts for scheduling changes. We encourage our customers to work with our time to build significant buffer into any production plans. Please communicate early and often.
Copack: Lead time by facility ranges drastically (90-180 days). Please ensure you request next available date from your Wildpack representative. All customer information (PA letter, Formulas) should be provided as early as possible.
Sleeved Cans: 4-6 weeks from order confirmation and approval of customer artwork (including finishes).
Packaging sales (Paktechs, Trays, Cartons) : 6-12 weeks from approval of final artwork and dielines.
Brite Cans: 1-8 weeks from order confirmation. Unique sizes or out of stock items have longer lead times.
Printed Cans: 6-12 weeks from confirmation for approved artwork, 14-24 weeks from confirmation for new artwork.
If for any reason a customer requests to change a date outside of the locked period Wildpack will make best efforts to accommodate but it may cause significant delays. If a customer requests a schedule change within a locked period and it causes Wildpack any lost time, the following rates will apply.
Wildpack charges the following rates:
| Missed/Moved Run Fee/ Down Time | UoM | All |
| All Can Sizes | 1 hour | $ 2,700 |
| All Can Sizes | 8 Hours | $ 16,000 |
Wildpack may update this policy at any time as needed.
